Please read this Privacy and Cookies Policy carefully and ensure that you understand it. Your acceptance of this Privacy and Cookies Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy and Cookies Policy, you must stop using Our Site immediately.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” means an account required to access and/or use certain areas and features of Our Site;
“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
2. Information About Us
Our Site is owned and operated by The Everite Window Range Ltd.
Registered address: Everite House, Carr Lane Industrial Estate, Carr Lane Industrial Estate, Hoylake, Wirral, CH47 4BG
Main trading address: As Above
VAT number: 194 0224 22
Email address: email@example.com
Telephone number: 0151 632 4499
Postal Address: The Everite Window Range, Everite House, Carr Lane Industrial Estate, Wirral CH47 4BG
3. What Does This Policy Cover?
This Privacy and Cookies Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
4. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
5. What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
a) The right to be informed about our collection and use of your personal data. This Privacy and Cookies Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
b) The right to access the personal data we hold about you. Part 13 will tell you how to do this.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 15 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
h) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
6. What Data Do We Collect?
· Telephone number;
Further information may be collected to further process a quote or order (e.g. address, email address, order specific information, etc).
7. How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for the following purposes:
· Providing and managing your Account;
· Providing our services to you. Your personal details are required in order for us to enter into a contract with you.
· Personalising and tailoring our services for you.
· Communicating with you. This may include responding to emails or calls from you.
· Supplying you with information by email that you have opted-in to (you may unsubscribe or opt-out at any time by clicking the unsubscribe link at the foot of every subscribed email).
· Analysing your use of Our Site and gathering feedback to enable us to continually improve Our Site and your user experience.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email or telephone or post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
Third Parties (including Google) whose content appears on Our Site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.
8. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason for which it was first collected. Your personal data will therefore be kept for the following periods, unless you have requested a longer period (e.g. long-term training contract applications):
· Financial record – ten years
· Website enquiries – two years
· Email enquiries – two years;
· Job applications – one year;
· All other personal data stored on our In-house data base and only removed on request.
9. How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law.
The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:
· Secure collection and transfer of data;
· Secure storage on our servers with access restricted only to those who have a legitimate purpose for accessing it;
· Secure backup facilities.
10. Do You Share My Personal Data?
We will treat your personal information as private and confidential, but may share it with and disclose it outside of The Everite Window Range Ltd:
· Allowed by any agreement entered into by you
· Needed by a third party to help provide our services as specified in any agreed data processing agreements
· Required by us or others to investigate or prevent crime
· Required as part of our duty to protect your accounts
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
11. How Can I Control My Personal Data?
11.1 In addition to your rights under the GDPR, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails).
11.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
12. Can I Withhold Information?
You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
13. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15. There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 21 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
The following first-party Cookies may be placed on your computer or device:
|Name of Cookie||Service||Purpose||Expiration||Main Purpose||Required|
|PHPSESSID||Web Application Server||This cookie is generated by the web application. This is a general purpose unique identifier used to maintain user session variables. The unique identifier is a highly randomised string of alphanumeric characters. It is used to assist with user related functionality, such as login sessions. It does not contain any personally identifiable information.||When the web browser is closed.||Strictly Necessary||Required|
|cocCookiePol||Web Application||Used for tracking your acceptance for using cookies||30 days||Functionality||Optional|
Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the services offered through it.
The analytics service used by Our Site uses the following Cookies:
|Name of Cookie||First / Third Party||Provider||Purpose|
|_utmt||first||Google Analytics||Used to throttle request rate.|
|_utma||first||Google Analytics||This cookie lets us know if you’ve visited before, so we can count how many of our visitors are new to everitewindows.com or to a certain page.|
|_utmb||first||Google Analytics||This works with _utmc to calculate the average length of time you spend on everitewindows.com|
|_utmc||first||Google Analytics||This works with _utmb to calculate when you close your browser.|
|_utmz||first||Google Analytics||This tells us how you reached everitewindows.com (e.g. from another website or a search engine)|
You can find out more information about Google Analytics at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.
We do not use any other third-party Cookies on Our Site.
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
15. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of The Everite Window Range Ltd):
Email address: firstname.lastname@example.org
Telephone number: 0151 632 4499
Postal Address: The Everite Window Range Ltd, Everite House, Carr Lane Industrial Estate, Wirral CH47 4BG
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.